Analisis Pelaksanaan E-Puskesmas di Puskesmas Ikur Koto Padang

Abstract

The implementation of electronic-based health service system has become the country's main program, that prioritizes to reduce the workload and to improve the efficiency and quality of services by utilizing information technology, which is Electronic-Puskesmas (E-Puskesmas) being one of them. The problem of not running the system performance properly has impact on disruption to the program and management. Based on the initial survey, the implementation of E-Puskesmas at Ikur Koto Public Health Center has not run optimally. The purpose of this research is to overview the implementation of E-Puskesmas at Ikur Koto Public Health Center, Padang City. The study was conducted from February-July 2018. It was a qualitative research with case study approach. Data collection method was in-depth interviews with 10 informants. The results showed that the implementation of E-Puskesmas was not yet optimal, which was influenced by the number of human resources that still lacking and unskilled, infrastructure that did not meet the requirements, and monitoring and evaluation system that did not followed up well. It shows that there were still many obstacles in optimizing the performance of E-Puskesmas. The public health center should add more human resources, infrastructure facilities, and be more assertive in following up on problems independently

Penerapan sistem layanan kesehatan berbasis elektronik telah menjadi program utama negara, bahwa setiap lembaga kesehatan di dunia memprioritaskan untuk mengurangi beban kerja staf dan meningkatkan efisiensi dan kualitas layanan dengan memanfaatkan teknologi informasi. Permasalahan tidak berjalannya kinerja sistem dengan baik berdampak pada terganggunya kelancaran program dan manajemen di instansi terkait. Tujuan dalam penelitian ini untuk melihat gambaran pelaksanaan E(elektronik)-Puskesmas. Penelitian dilakukan di Puskesmas Ikur Koto Kota Padang dari bulan Februari-Juli 2018. Jenis penelitian kualitatif dengan pendekatan studi kasus. Metode pengumpulan data dengan wawancara mendalam terhadap 10 orang informan. Hasil penelitian menunjukan belum optimalnya pelaksanaan E-Puskesmas yang dipengaruhi oleh Jumlah Sumber Daya Manusia yang masih kurang dan tidak terampil, sarana prasarana yang belum memenuhi, dan pelaksanaan sistem monitoring dan evaluasi yang belum menghasilkan tindak lanjut jangka panjang terhadap permasalahan sistem. Sebaiknya Puskesmas dapat melakukan penambahan Sumber Daya Manusia dan sarana prasarana yang memenuhi serta lebih tegas dalam menindaklanjuti permasalahan secara mandiri.